AI Chatbots
Chat that converts, supports, and scales, on your brand
Voxotec builds AI chatbots that feel like an extension of your team, not a generic bot. Grounded in your content, constrained by your brand, and connected to your systems.
+18%
SQL-ready leads from on-site chat
+9
CSAT points after bot-led triage
45%
Faster first response time
3–6 wk
Time to production
What you get
Core deliverables
Guardrails & tone
We design your chatbot persona, define brand voice parameters, and implement safety guardrails so the bot stays on-message even in unexpected conversations.
Knowledge ingestion
We ingest your documentation, FAQs, product catalogue, and policies into a retrieval system so the bot answers accurately from your own content, not hallucinated information.
Live agent bridge
Seamless handoff to human agents with full conversation context transferred. Agents see everything the bot discussed before they take over.
Use cases
What your chatbot can handle
Customer support deflection
Handle routine enquiries, order status, FAQs, and troubleshooting without human involvement, reducing ticket volume by 40–60% for most clients.
Lead capture & qualification
Engage website visitors, ask qualifying questions, and route high-intent leads to sales with enriched data already attached.
Appointment booking
Book appointments, send confirmations, and manage rescheduling, integrated with your calendar and CRM.
Product recommendations
Guide customers to the right product or service through a conversational discovery flow, increasing conversion and average order value.
Onboarding assistance
Help new customers get set up, answer setup questions, and proactively surface the features most relevant to their use case.
Internal helpdesk
IT helpdesk, HR FAQ, and policy lookup bots for internal teams, reduce the burden on your support functions.
Related services
Explore more
Ready to put your support and lead capture on autopilot?
Tell us about your current chat volume, your most common customer questions, and what a great chat experience looks like for your brand.