AI Voice Bots
Every call answered. Every caller heard.
Voxotec builds AI voice bots that sound like your brand, understand your customers, and handle calls intelligently, 24 hours a day, without the cost of a full-time team.
24/7
Call coverage
-38%
Call handling time
+21%
Booked consultations
<200ms
CRM lookup latency
What you get
Core deliverables
Dialog strategy
We design every conversation path, intents, entities, fallbacks, escalation triggers, before writing a line of code. The design is what determines success.
Voice UX & IVR
Branded voice persona, latency-optimised response flows, and IVR architecture designed for your specific call patterns and customer expectations.
Analytics & alerts
Every call is logged, tagged by intent and outcome, and surfaced in a monitoring dashboard. You see exactly what the voice bot is doing and where it needs improvement.
Capabilities
What your voice bot can do
24/7 inbound answering
Never miss a call. Your voice bot answers immediately, identifies the caller, and handles routine requests around the clock.
Intelligent call routing
Route calls to the right human agent based on intent, sentiment, customer tier, and agent availability, with full context transferred.
Appointment booking
Check availability, book appointments, and send confirmations, integrated with your calendar system and CRM.
CRM integration
Pull caller history before the conversation starts. Update records automatically when the call ends.
Sentiment routing
Detect distressed or high-value callers and escalate them to human agents immediately, with priority queuing.
Outbound campaigns
Automated outbound calls for appointment reminders, payment follow-ups, and customer surveys at scale.
Related services
Explore more
Ready to answer every call, automatically?
Tell us about your call volume, your typical caller intents, and what an ideal call experience looks like. We will design a voice system that delivers it.